Shipping method
Currently we are only shipping within Europe which are listed below:
Netherlands, Belgium, Denmark, Germany, France, Italy, Luxembourg, Austria, Spain, Sweden, Bulgaria, Cyprus, Estonia Finland Greece Hungary Ireland, Croatia, Latvia, Lithuania, Malta, Poland, Portugal, Romania Slovenia Slovakia, Czech Republic
We sends standard orders with PostNL and charges €4,60 for shipments within NL, which is with Track & Trace. For other European countries we charge between € 8,00 to 10,00 including Track & Trace.
If you order a product from us, it will be sent as standard mail in a letterbox box. This means that PostNL delivers your package through the letterbox. It depends on how busy it is, but within the Netherlands you will usually receive your package within 1 to 3 working days. Belgium and Germany and other EU countries takes a few days longer. We would like to expressly point out that we are not liable for exceeding the indicated delivery times, loss, theft or damage by post, but we can solve it together.
No refunds will be made for delayed delivery
Delivery times
We will of course do everything we can to ship your order as soon as possible. Once you have placed your order, it will take between 1 to 3 BUSINESS DAYS for your package to be processed and shipped. If you order on a Friday, it will usually be shipped on Monday.
Refund policy
We do not offer returns or exchanges. However, if there is an issue with your order please email info@paleeshahandcrafts.nl and we will try to work out a solution for you.
If you have purchased a pair of white of light-colored earrings, it is almost inevitable that make up will get on them. They are not ruined! To get the make up off all you need is a make up wipe. Gently rub away the make up spot. If that doesn’t do the trick, you can use a Q-tip and a little isopropyl alcohol or pure acetone only on earrings that do not have acrylic paint on them.
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